Privacy Policy – Firewings Santa Rosa
Effective Date: March 4, 2026
At Firewings Santa Rosa, located at 342 Coddingtown Center, Santa Rosa, CA 95401, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our restaurant, use our website, or interact with our services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and payment details when you place orders, make reservations, or join our SMS list
- Usage Information: Website interactions, pages visited, device information, and order history.
- Feedback and Communications: Any comments, inquiries, or suggestions you provide to us.
2. How We Use Your Information
Your information may be used to:
- Process orders and payments efficiently.
- Respond to inquiries and provide customer support.
- Send order updates, promotions, and SMS marketing messages only if you opt in.
- Improve our services, website functionality, and customer experience.
3. Sharing Your Information
We do not sell or rent your personal information or SMS consent information with third parties for marketing or promotional purposes. It may only be shared with:
- Service providers assisting us with operations (e.g., payment processors).
- Legal authorities if required by law or to protect our rights.
- SMS/Text Messaging Policy
By opting in (via online form, SMS keyword, or written consent), you agree to receive marketing messages, order notifications, and promotional updates from Firewings Santa Rosa.
- Message frequency will vary
- Message & data rates may apply
- Opt-out anytime by replying STOP
- Reply HELP for assistance
We will never require SMS opt-in as a condition of purchase.
5. Cookies and Tracking
Our website may use cookies and similar technologies to enhance user experience and understand site usage. You can manage cookie preferences in your browser settings.
6. Data Security
We implement reasonable measures to safeguard your information against unauthorized access, alteration, or disclosure. However, no method of online transmission is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access and request a copy of your personal information.
- Request corrections to inaccurate information.
- Opt-out of marketing communications.
- Request deletion of personal information, subject to legal requirements.
7. Age Restrictions
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Our services, including SMS messages, are intended for individuals 18 years or older.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the revised “Effective Date.”
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
Firewings Santa Rosa
342 Coddingtown Center, Santa Rosa, CA 95401
Phone: +1 707-308-4294
Email: firewingsantarosa@gmail.com